Why use a billing company?

Provide greatest return for your claims, while providing excellent service to you and your patients, as well as maintain the highest follow-up with Insurance Companies and Patients.

A good medical billing out-source is more efficient than doing the billing in your office. As the physician you do not need the extra space for billing employees, do not have to worry about billing employees going on vacation or calling in sick. We have a team of employees that work on your account. If someone is out in our office, there are others who can pick up exactly where they left off. You only have to concern yourself with practicing medicine and nothing else.

Custom Medical Services will reduce your overhead and expenses by allowing your practice to have fewer employees on your payroll and to use the extra space as an additional exam room. CMS will collect more money than a typical office because of our ability to constantly stay on top of the Insurance Companies and your patients that may have outstanding balances.

We follow-up with patients who have outstanding balances by calling them, sending statements, and if necessary, other letters alerting them of the consequences if they do not pay their balance. All letters are reviewed by the physician and can be slightly modified.

No two billing companies are the same. What sets Custom Medical Services apart from the others is that the owners of the company are available to all of their clients, regardless practice size and are always available to meet. Custom Medical Services takes great pride in the relationships that it has built and continues to build with its current clients as well as new clients.

Consistently, for each client, about 90% of outstanding receivables are within the first 60 days of the charge being entered.

Custom Medical Services re-files denials 100% of the time to the specific Insurance Company. CMS strongly believes that this money belongs to you and should be worked for you. Almost 62% of Insurance Company denials are NEVER re-filed. (The source of this statistic is a well respected Medical Consultant). The reason the number of denials not re-filed is so high is because office personnel either do not have the time or do not know how to properly correct and re-file a claim. Other billing companies do not re-file claims because it costs them extra time and money.

CMS Philosophy

Collecting monies for medical practices each month is an enormous responsibility.

Your practice's monthly cash flow depends upon our experience, tenacity, problem solving ability, and honesty everyday!

We conduct day to day operations with a great deal of integrity. The solid relationships that we create with our clients and their office personnel have enabled Custom Medical Services to achieve superior results on a consistent basis.